FAQs

Junoinne Collections is an online store based in Nepal that specializes in selling DR+ Lab products imported from South Korea. We offer a wide range of skincare and beauty products to enhance your daily routine.

• Browse through our product categories or use the search bar to find specific items.
• Click on the product you wish to purchase to view its details.
• Select the desired quantity and click “Add to Cart.”
• Once you have added all desired items to your cart, click on the cart icon and proceed to checkout.
• If you want to order your product then click on “Order Via Whatsapp” and Whatsapp will open and automatic order will be made, you need to send that message to the redirected Whatsapp number.
• Ordering from website , fill in your shipping details, and confirm your order.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website under the “Track Order” section.

At checkout, enter your discount code in the “Promo Code” box and click “Apply.” The discount will be reflected in your order total.

You can change or cancel your order within 24 hours of placing it. Contact our customer support with your order number and details to make changes or cancel.